Privacy Policy
Last Updated: October 2023
1. Introduction
QuietSignals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our intelligence platform. We focus on providing high-signal data while maintaining the highest standards of data protection.
2. Information We Collect
We collect information in several ways:
- Account Information: Name, email address, and payment details provided through Stripe.
- Intelligence Preferences: Your selected industries, regions, and seniority levels used to filter signals.
- Usage Data: How you interact with our platform to improve our intelligence algorithms.
- Public Signals: We aggregate publicly available professional data. We do not engage in unauthorized private data scraping.
3. How We Use Your Data
Your data is primarily used to personalize your intelligence feed. Specifically:
- To provide and maintain the Service.
- To notify you about changes to our Service.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our signal detection.
- To monitor the usage of our Service and detect technical issues.
4. Data Retention & Security
Our Security Commitment
We implement industry-standard encryption for data at rest and in transit. Your preference profiles are isolated and used solely for your account's signal filtering. We do not sell your personal search parameters to third parties.
5. GDPR Compliance
For users in the European Economic Area (EEA), we process data in accordance with GDPR. You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability via your account settings or by contacting our support team.
6. Third-Party Services
We use trusted third-party providers to operate our business, notably:
- Stripe: For payment processing and subscription management.
- Postmark/SendGrid: For delivering intelligence alerts and system notifications.
- Vercel/Cloudflare: For secure hosting and content delivery.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Privacy Concerns?
Our Data Protection Officer is available to discuss our handling of intelligence data and user privacy.
Contact DPO